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Interested In Joining the Office Basics Team?

Office Basics team

At Office Basics, it’s our mission to provide our customers with the unmatched expertise and exceptional office solutions to transform your workspace like never before. All Office Basics team members share one common goal: exceeding our customers’ expectations—and we’re looking for interested individuals who can do the same.

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Open Postions

Receptionist

This front desk representative serves visitors by greeting, welcoming, and directing them appropriately. He/she answers and directs phone calls, sorts, folds, prints, and mails customer invoices. Must have professional appearance and professional demeanor and a working knowledge of Microsoft Office.

Department: Customer Srv
Classification: Non- Exempt
Approved by: HR
Reports to: Customer Srv Mgr
Supervises: N/A

Essential Functions

Answer and direct phone calls

Welcome visitors and notifies company personnel of visitor arrival

Maintains organized files of route manifests

Sort, fold, and mail customer invoices

Requirements

HS Diploma or equivalent

Effective command of the English language with diction sufficient for understanding over the telephone with reasonable expectation of comprehension

Working knowledge of Microsoft office

Ability to organize and prioritize

Physical Demands

Must be able to carry ten pounds

Ability to sit for extended periods (a typical eight (8) hour day)

Unable to leave front desk without coverage

Contract Furniture Sales Executive

The Furniture Account Executive is responsible for initiating and closing profitable furniture sales.  Serves as the primary contact for the client during the sales process and works with the other furniture support functions (design, project management, furniture sales support, etc.) to ensure that client needs are met and client satisfaction is achieved.

Department: Sales
Classification:
 Exempt
Approved by:
 HR
Reports to:
 VP, Sales
Supervises:
 N/A

Don’t miss out on this great opportunity to work as an Outside Contract Furniture Sales Executive with Office Basics Interior Business. We provide comprehensive furniture solutions for customers of all sizes. Our furniture professionals work with customers to understand their business objectives and then create furniture solutions that support those objectives. It takes a team of talented associates to develop projects from concept to completion. Our sales professionals, interior designers, project managers, and furniture sales support associates are the best in the business.

Essential Functions

  • Prospect in the local marketplace for new furniture opportunities
  • Develop local business relationships with various influencers (A/D community, commercial real estate brokers, moving companies, etc.) in order to identify potential opportunities early
  • Manage the day to day relationship with existing clients for which the Account Executive, Furniture is assigned
  • Lead the development of creative and innovative solutions to meet client needs in a differentiated manner. Collaborate with Interior Designers to provide solutions that meet client functional, aesthetic and budgetary requirements
  • Lead the project strategy process. Involve stakeholders in the development of a winning sales plan to capture targeted accounts and/or opportunities
  • Work in a team selling environment to collaboratively develop account plans for existing accounts that maximize penetration and retention
  • Work with other Office Basics lines of business to provide cross-selling opportunities

Requirements

  • Minimum four years of direct selling experience preferred
  • Bachelor’s degree
  • Prior experience in the office furniture industry, general knowledge of systems furniture, and experience in customer interaction required
  • Excellent customer service and interpersonal skills
  • Computer literate (word processing, spreadsheets, project applications)
  • Working knowledge of furniture product applications
  • Advanced verbal and written communication skills
  • Ability to work with mathematical concepts
  • Must be detailed oriented
  • Ability to work in an unstructured environment
  • Ability to prioritize and manage multiple tasks
  • Demonstrated analytical, negotiating, and problem-solving skills
  • Ability to work in a team environment
  • Advanced selling skills
  • Candidate should be competitive and self-motivated as well as possess the ability to balance their needs with the needs of the company

Physical Demands

Ability to sit for extended periods.

Customer Service Representative

The Customer Service Representative works to provide a positive experience for our customers.  He/she receives all incoming telephone calls requesting assistance with orders for office supplies and/or returns, or other inquiries.

Department: Customer Svc – Lehigh Valley  PA
Classification: Non -Exempt
Approved by: HR
Reports to: Manager, Customer Service
Supervises: N/A

Essential Functions

  • Receives incoming customer calls  
  • Places orders for office supplies, stationery, furniture, paper, printer supplies, etc. 
  • Processes returns for pick-up
  • Reports missing items from customer orders to reorder or credit at customer’s request 
  • Transfers invoicing inquiries to designated accounting personnel
  • Directs customers to other personnel for customized orders
  • Assists Sales Representatives with various inquiries  
  • Occasionally contacts suppliers for non-catalog or unusual items for availability or pricing

Requirements

Must possess excellent communication skills; ability to properly handle unhappy customers and/or resolve customer complaints;  provide follow-up and/or return phone calls to customers in a timely manner.  Must be able to speedily navigate the internet and research a multitude of office products.

Proficiency in Excel and PowerPoint

Physical Demands

Ability to sit for extended periods.

Designer

The Designer provides design services to dealership customers. Works closely with dealership sales, order entry and installation groups, as well as customers, to ensure accurate plans and specifications. Works under minimal supervision, carries out design assignments that are larger scale and more complex in nature, exercising considerable to extensive latitude in the use of initiative and independent judgment. 

Department: Furniture
Classification:  Exempt
Approved By:  HR
Reports to: VP. Sales
Supervises:  N/A

Essential Functions

  • Attends client planning meetings; presents plans and information to customer for review and approvals maintains and distributes meeting notes
  • Review site; conducts field measurements and plan-to-site adherence checks.
  • Works independently on the development of original designs or adaptations requiring specialized experience.
  • Inventories existing product; produces as-built drawing/specifications as required.
  • Conducts in-depth programming; interviews customer/end users, researches workplace requirements, analyze space/furniture needs.
  • Develops and presents block and space plans.
  • Develops and presents color/finish boards and selections; gains customer approval as required.
  • Prepares installation drawings for field personnel. Coordinate electrical locations.
  • Develops product specifications; double-checks specifications against plans; gets specifications order-entry ready.
  • Manage changes and revisions.
  • Recommends and initiates cost saving measures for project through product selection and value engineering
  • Stays current with manufactures products and specifications

Requirements:

  • Estimates design project time; maintains detailed daily time sheets; manages actual time against project estimates.
  • Assists in the writing and presentation of design proposals and contracts to customers.
  • Maintains project documentation, including records of all key decisions, phone conversations, approvals and sign-offs, and notes from all project planning meetings.
  • Manages adherence to project schedule, internal dealership budget, customer’s project budges, design task completions and quality of design work.
  • Communicates regularly to customer and sales management regarding project status.
  • Administers workload schedule and daily tasks when design manager is not in the office etc.
  • Working knowledge of the dealership’s contract furniture lines, including features/benefits, pricing, application and assembly, specification options ad nomenclature, etc.
  • Working knowledge of applicable building codes, ADA regulations, National Electrical Code,
  • Knowledge of Microsoft Office, Outlook, Excel, Word, PowerPoint, Giza & Auto Cad

Physical demands:

  • The physical demands described here necessary to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Effective command of the English language with diction sufficient to be understood over the telephone with reasonable expectation of client comprehension.
  • Ability to apply common sense understanding to carry out written oral and diagram instructions.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Driver

Drivers, will transport and deliver office products and furniture to customer locations throughout the Office Basic’s delivery area, which is essentially, but not limited to a 100 mile air radius from Corporate Headquarters

Department: Fleet/Warehouse
Classification: Non-Exempt
Approved by: HR
Reports to: Fleet Manager
Supervises: N/A

Essential Functions

  • Delivers entire truckload of merchandise to various customers daily
  • Transports authorized return merchandise back to company
  • Operates assigned vehicle in a safe and courteous manner
  • Maintains defensive driving
  • Maintains safe driving in adverse weather conditions
  • Assists co-workers and other departments as needed
  • Develops a friendly rapport with customers
  • Communicates clearly and concisely with customers, co-workers and management
  • Utilizes technology easily such as (but not limited to) mobile phones, GPS units and other hand held devices.

Requirements

  • High School Diploma/GED (strongly preferred)
  • Valid driver’s license and maintain a clean driving record (0 points)
  • Previous experience as a driver/delivery person for a similar company
  • Ability to drive a vehicle safely and appropriately including ability to read and interpret road signs in English
  • Must have ability to carry and manipulate packages weighing up to 80 pounds and negotiate multiple flights of stairs
  • Ability to read, understand and adhere to the rules and regulations of the Federal Transit Administration and U.S. Department of Transportation
  • Must pass pre-employment drug screening
  • Must be able to pass US DOT physical examination upon hire and maintain certification throughout the course of employment
  • Familiarity with streets, roads and highways in delivery area assigned (preferred)
  • CDL positions require a Class B with no vehicle restrictions or better
  • CDL candidates must have 2 years of CDL driving experience

Physical Demands

  • Must be able to dead lift, control and move packages up to 80 pounds
  • Must be able to control and move up to 500 pounds on a cart
  • Must be able to drive for extended periods of time
  • Must be able to work in all adverse weather conditions

Sales Representative

Our Sales Reps focus on medium to large size companies and contract sales. Outside Sales Representatives, will introduce prospects to our industry leading prices, high-tech solutions efficiencies, and provide expert consulting on a full range of programs, flexible services and prices to fit prospects’ needs. 

This career opportunity is for the individual with a strong work ethic, ability to work independently and with the desire to succeed. Our reps develop strong and financially successful careers through ongoing training and support.  Through trust, integrity and professionalism our reps pursue meaningful and rewarding careers that reward them financially and professionally. 

Department: Sales
Classification: Exempt
Approved by: HR
Reports to: VP, Sales
Supervises: N/A

Essential Functions

  • Develop and drive new account sales in a creative and fast-paced environment
  • Establish, develop and maintain new business relationships
  • Maintain and develop a current book of business
  • Prepare and deliver presentations to potential business customers
  • Plan, organize, and implement innovative selling strategies
  • Perform within aggressive sales and profit margin goals
  • Maintain and support company philosophy, policies, and strategies
  • Respond to inquiries from customers and coordinate positive solutions

Requirements

  • Bachelor’s Degree (required)
  • Strong work ethic and ability to work independently
  • Dependable transportation
  • Ability to persuade and influence decision makers
  • Excellent presentation, communication, and organizational skills
  • Detail orientation extreme organization and ability to prioritize is a must
  • Computer savvy (proficient with Excel and Word)
  • Able to multi-task
  • Outstanding follow-up skills
  • Strong competitive drive
  • High Energy level a must!

Physical Demands

  • The physical demands described here are representative of those met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Effective command of the English language with diction sufficient to be understood over the telephone with reasonable expectation of client comprehension.
  • Ability to apply common sense understanding to carry out written oral instructions.
  • Ability to deal with problems involving several concrete variables in standardized situations.

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OB Offers a traditional 401k option and a Roth. Company matches 50% up to 5% of participant contributions. Eligible after 90 days.

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Medical, Vision, Dental, with additional voluntary options to tailor to your needs.

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OB recognizes major holidays, and offers a generous PTO allotment to be used as needed. No more vacation and sick…all personal!

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Monthly incentive bonus of up to 10%. FT and PT schedules. Telecommuting for some positions. Unmatched sales commissions and state of the art work environment.


Internships

Looking to expand your career as a valuable member of the Office Basics team? With a variety of internship opportunities, you’ll learn the skills and capabilities necessary to succeed in a professional business environment, while harnessing experience for future job opportunities.

Sales Intern

A Sales Internship allows you to get a feel for the big world of business while you’re still in college. The difference is that at Office Basics, you will learn specifically about marketing and selling high-demand products in a growing market, along with techniques needed to secure a sale. You’ll also pick up new skills like managing sales cycles and pipelines in addition to lead generation through market trends.

With a career as a sales representative, you’re looking at an average salary of over $70,000; but even as a Sales Intern you’ll be making money, since we offer an hourly wage, plus performance incentives.

Job Description

The Sales and Marketing Intern will be responsible for supporting the day-to-day activities of the sales and marketing team to help develop sales leads into appointments and customers for Office Basics, Inc.  We offer a hands-on approach; interns will go on sales appointments and help brainstorm and create marketing materials.

Key Responsibilities
With the help and guidance of the Internship managers:

  • Research the Internet for new leads and develop prospect lists
  • Job shadow Sales Executive while on client visits
  • Assist with tradeshow planning and creating related materials
  • Attend meetings with team members to learn and understand the business and projects
  • Maintain and update business contact information regularly
  • Conduct market research, as needed
  • Take on additional duties and responsibilities, as needed

Minimum Job requirements

Must remain professional in all aspects of internship while representing Office Basics. No prior experience needed but must have an enthusiastic attitude for learning.

Disclaimer

Internship is a temporary, part time position. The first priority of any student is the completion of their academic requirements.  Office Basics will provide resources and time to ensure that once the internship is complete, Interns will have received hands on experience to pursue a career in Sales and Marketing in the business to business world.